FREQUENTLY ASKED QUESTIONS

All GREWTY bags are crafted from hand-selected, full-grain cowhide leather, known for its natural pebble grain, durability, and smooth supple touch. Our hardware utilizes reinforced zinc and brass alloys with anti-scratch coating. Our fine accessories feature solid 925 sterling silver and 18K gold vermeil plating with hypoallergenic, nickel-free finishes.

We offer Free Worldwide Shipping on all orders over $150. Orders under $150 incur a flat $9.95 standard shipping fee. Orders are dispatched from our fulfillment center within 1–2 business days. Delivery typically takes 5–8 business days for North America and Europe, and 7–12 business days internationally with end-to-end tracking.

We provide a 30-day hassle-free return guarantee. If you are not completely enchanted by your purchase, you may initiate a return within 30 days of delivery, provided the item is in unused condition with all original protective packaging. To initiate, email angelalovepp@gmail.com.

We believe that true personal luxury is defined by quality, quiet craftsmanship, and practical elegance rather than public branding. Removing external logos allows us to focus 100% of our production investment on premium leather and fine jewelry metallurgy, while passing savings directly to you.

For leather bags, store them in the included breathable dust bag away from direct sunlight and extreme heat. Wipe clean with a soft dry cloth and apply a neutral leather balm twice yearly. For fine jewelry, avoid direct contact with perfumes, chlorine, and harsh chemicals, and gently polish with a soft micro-fiber cloth.